![]() Problem: The component mentioned in the error is broken.PC Goes Past the Boot Screen, but Gives Error: No CPU/RAM/HDD Found Make sure you have the GPU plugged in to the PSU and the monitor, otherwise it can produce the same symptom while not actually being broken. ![]() Solution: Take out the GPU, check in the inventory that it is broken, order replacement.Fans Are Spinning and/or Lighting Up, But the Screen Is Blank If you have previously worked on the PC, check that the case, the fans and the GPU is connected to the motherboard, otherwise it can produce the same symptom without these parts actually being broken. Look at it in the inventory, if it is broken, order a replacement. Solution: Take out the motherboard (check the PSU first since it’s easier to take out).PC Doesn’t React to Powering Up, No Fans Turning, Nothing on Screen I generally don’t consider this being worth the effort. The one advantage of this method is that you can take note of other parts that can be swapped out too, and possibly make a bit of profit on them, however keep the budget in mind. Note, however, that even though this way you can do jobs more quickly related to in-game days, in real time this results in slower progression (less money and xp), unless you’re really bad at identifying broken parts. You can also save-scum by accepting a diagnosis job, saving the game, going to next day, stripping the computer completely, taking a note of the broken parts, then reloading the save and buying the parts in advance. I delete obsolete saves created like this whenever I completely run out of jobs – in this way I always have a revert point for before buying parts too (in the worst case, the last save before accepting a new batch of jobs). I usually save before turning in a job, to have a save just before I screw up a star. If the budget is very close (around 40$-50$ difference) to what that part’s store price is, it is most likely the only broken part, and you can order for next day before the PC even arrives.įrequent saving is a good idea. Most (all?) of the time that part will be broken. If the email mentions a part manufacturer as preference, look at the PC Stats in the email, to see which part is from that manufacturer. This, however is a last ditch method, since it takes way more time than correctly diagnosing and fixing the problem. Every working part should have a yellow stick-it on it, marking it as part of this computer, and what’s left, either broken or mismatched (not the correct replacement part), are the parts you need to pay attention to. If you’re completely stuck with your diagnosis, take the computer apart completely. If you don’t know all the defective parts when you accept the job, you might be forced to buy the replacements with same-day shipment, if you don’t want to lose the star for speed. ![]() Reject jobs that want you to diagnose and fix their PC, but has the ASAP hidden objective. Using a used part doesn’t save you money, since you get reimbursed for its value either way, in which case you could make way more money with that part on PCBay. If you have a brand new one in the inventory, use that, of course. I also recommend buying a new part for it, to absolutely rule out the possibility of losing a star due in case the customer wants new parts. Some (all?) diagnosing jobs can only completed, if the part is exactly the same. When replacing a part, replace it with an exactly identical one.
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